# Refund Policy

**Effective Date:** \[Insert Date]

At **Siricy**, we value your satisfaction. This Refund Policy outlines the conditions under which you may request a refund for digital products, subscriptions, or services purchased through our platform.

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### ? 1. Digital Products & Subscriptions

Due to the nature of digital content, **all sales are final**. This includes (but is not limited to):

* Membership plans

* Online courses or downloadable content

* In-app purchases

* Points or wallet top-ups

* Ads or promotional placements

We **do not offer refunds** once a purchase is completed and access has been granted.

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### ? 2. Subscription Cancellations

You may cancel your subscription at any time from your account settings. When you cancel:

* You will **retain access** to the premium features until the end of your billing cycle.

* **No partial refunds** will be issued for unused time.

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### ⚠️ 3. Exceptions

A refund may be considered under the following **exceptional cases**:

* Unauthorized transaction or fraud (must be reported within 48 hours)

* Technical error caused by Siricy that prevents access to purchased content

To request a refund under these conditions, contact **[support@siricy.com](mailto:support@siricy.com)** with full details and your transaction ID.

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### ? 4. Chargebacks

Filing a chargeback without contacting us first will **result in account suspension** and investigation. Please give us a chance to resolve any issue.

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### ? Contact Us

For refund-related questions, email **[support@siricy.com](mailto:support@siricy.com.ng)** or use the in-app support form